iSafe Keylogger: Track and Monitor Your Computer!
Frequently Asked Questions(FAQ)
Track and Monitor Your Computer!
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FAQ of iSafe All In One Keylogger
There are some of the most frequently asked questions we receive about iSafe Keylogger software. If there is no answer to your question, please feel free to Contanct Us
In order to help make finding your answer easier, we've divided our FAQ up into 5 sections. Click on any question to be taken immediately to the answer. Click the "return to top" link to go back to the top of the page.
Getting Started
Can iSafe Keylogger work on my Windows/Mac Computer?
How does iSafe Keylogger work?
Why should I use iSafe Keylogger?
What can iSafe Keylogger for me?
What is "Stealth Working Mode?
How do I uninstall iSafe Keylogger?
Register and Upgrade
How to purchase and register your software?
After I purchase your software, can I upgrade it for free in the future?
Could you help me? I lose my register code and what should I do to continue using your software?
Is it needed to re-register the software after I re-install it?
We plan to buy several of your software, could you offer us a discount and what's it?
Using iSafe Keylogger Software
Can I monitor my kids' computer accounts and see what they type and what sites they visit?
I forgot my password and iSafe Keylogger is in Stealth Mode. How do I get it to come back?
How can I Call the Keylogger Configuration Window when the Keylogger is running background?
iSafe Keylogger can save screenshots and will this eats up a lot of disk space with time going on?
Do I need to have access to the computer iSafe Keylogger is running on in order to view the reports?
Log View and Management
How can I view the logs made by iSafe Keylogger?
Can I just browse logs on a specific day or time span?
How can I delete a specific log or all logs?
How can I save the logs to other file?
There are so many logs. Can I find some words or phrases easily?
Can I print all logs or specific logs?
Order and Trial Questions
What are the limitations of the free trial?
How is iSafe Keylogger Professional delivered?
I received an email from the software but I didn't see any screenshots included. Where are they?
Can I buy and use iSafe Keylogger if I'm in a different country?
Once I buy the full version of iSafe Keylogger, can I still see the logs from when I used the trial?
How do I get someone's MySpace, Hotmail or other password?
Can I view and log activity on more than one computer?
Getting Started-Answers
Will iSafe Keylogger Work on my Computer?
iSafe Keylogger is available for Windows Server2000, 2003, 2008, XP(All Versions), Windows Vista(All Versions), Windows 7
.
iSafeSoft is currently working on a Mac versions .
How does iSafe Keylogger work?
iSafe Keylogger works behind-the-scenes to cotinually monitor almost any activity on your PC and internet connection. It collecting keystrokes, screenshots and other details about websites visited, chat logs and emails sent, process used, clipboard content, documents edited so that you can discreetly see what's happening on your computer while you're away. Further more, it can work in total "Stealth Mode" so that you are the only one who know the program is running...
return to topWhy should I use iSafe Keylogger?
Unlike other family or employee keyloggers, iSafe Keylogger is entirely invisible from firewalls and anti-virus software. With just a single click, you can run iSafe Keylogger privately and securely without running the risk that it will be discovered and uninstalled and all the logs it made are highly encrypted with AES256. No one but you can view and manage the logs. In addition, iSafe Keylogger puts you in complete control of your PC monitoring by letting you choose when and how to receive the information that's logged.
You can also receive color-coded reports to show you at-a-glance which applications were opened, which websites were accessed, what was typed, what content was clipped and pasted, who the PC user chatted with- and when. With specifying a list of "trigger words" and iSafe Keylogger will immediately take a screenshot when any one of them are typed so you can know when they were used, where they were used and who wrote them.
return to topWhat can I do with iSafe Keylogger?
iSafe Keylogger lets you instantly track, view and receive detailed logs, computer screenshots, websites visted, processes started, clipboard contents, key typed, chat logs and access details from any computer you wish to monitor - from the family PC to the entire employee network. Find out what sites your children are visiting, who your spouse or partner is talking to and what your employees are doing when you're away. iSafe Keylogger is the ultimate secure computer surveillance software.
return to topHow do I start logging?
You can start logging and recording everything with iSafe Keylogger in just 2 easy steps:
1.Setup iSafe Keylogger.
2.Click the "Start" button on the top-left of the main page of it.
Can I start logging when Windows starts?
Absolutely! iSafe Keylogger starts before user login on Widows system in Stealth Mode. It will not be detected by your Firewall or anti-virus software and No one know it is running and monitoring.
return to topWhat is "Stealth Mode"?
Stealth mode enables iSafe Keylogger to remain completely invisible from the user, as well as third-party firewall software like Norton, McAfee and the latest Microsft Security Esstential(MSE). You can use Stealth Mode to keep iSafe Keylogger hidden from view, or click a box to show iSafe Keylogger in the taskbar and let your family or employees know that their activities are being monitored.
Stealth Mode really helps ensure that iSafe Keylogger is completely hidden from the user by removing common uninstall and search processes.
How do I uninstall iSafe Keylogger?
You can uninstall iSafe Keylogger easily to just click the tool bar button "Uninstall"
Register and Upgrade - Answers
How to purchase and register your software?
Find which product you like on our website - Free download product to have a try - Click Buy button and finish your order - The registration info will be sent to you via Email soon. Enter the license code in the registration window to register it. How to register: Please click "Register" button at the top main window, copy and paste your registration code and corresponding Email Address to editboxs, and then press the "Register" button. Note: Please don't add any blank before or after the code. After that, you can get the full software.
return to topAfter I purchase your software, can I upgrade it for free in the future?
Yes you can! We provide free upgrade with our products. Please keep an eye on our site to get upgrade info. Please download the latest version and register it using your old version license code.
return to topCould you help me? I lose my register code and what should I do to continue using your software?
Please provide your Order ID or some information in your order (such as the Email you used to order), so that we can find your info in our database.
return to topIs it needed to re-register the software after I re-install it?
We suggest you re-enter your registration info after re-install or upgrade to a new version.
return to topWe plan to buy several of your software, could you offer us a discount and what's it?
Yes. You can get a discount for volume buy or largo order and the discount depends on how many software you'll order.
return to topUsing the Program - Answers
Can I monitor my kids' computer accounts and see what they type and what sites they visit?
iSafe Keylogger was primarily designed with your children's safety in mind. Simply click the start button to start logging and you're done!
return to topCan both sides of a chat conversation be monitored - like on Windows Messenger, AOL Messenger or MySpace Chat?
With iSafe Keylogger's advanced screenshot capturing technology, you can view both sides of a chat conversation by setting iSafe Keylogger's screenshot capturing timeframe to 1 minute.
And you also can set several "Trigger" words or phrases in "Smart Sense Capture Setting" column. Whenever these words are typed iSafe Keylogger will capture the current screen and save it to log instantly.
I forgot my password and iSafe Keylogger is in Stealth Mode. How do I get it to come back?
Just press and hold Ctrl + Alt + Shift + X on your keyboard to bring iSafe Keylogger back up.
How can I Call the Keylogger Configuration Prompt when the Keylogger is running background?
Just press and hold Ctrl + Alt + Shift + X on your keyboard to show Keylogger Configuration Window.
iSafe Keylogger can save screenshots and will this eats up a lot of diskspace with time going on?
Absolutely not! Although iSafe Keylogger monitors continually, it will stop capturing screenshot when it find there is no activities during 10 seconds and will continue capture when user is active.
And it will show you whether it is monitoring and the current log size is what by the vivid animation on bottom-left.
Further more, the screenshot is highly compressed when saved to save more disk space.
Other computer monitoring software eats up a lot of my computer's processing power and memory and makes it run noticeably slower. How much of my system resources does iSafe Keylogger use?
iSafe Keylogger is very memory-light and uses few system resources - so you won't notice the sluggishness that you see with higher-priced internet monitoring software. It uses about zero percent of the processor power so you even not find it is working.
As a side note, you can also prevent iSafe Keylogger from being discovered in Windows Task Manager as well!
return to topDo I need to have access to the computer iSafe Keylogger is running on in order to view the reports?
Not needed. The reports will be e-mailed to you in the timeframe you've specified. You will, however need to access that computer to view the screenshots iSafe Keylogger has taken, as screenshots are too large to send through email. We are currently working on a compression upgrade for iSafe Keylogger that will enable screenshots to be sent through email. And you can set the e-mail account used to save logs and how frequently let it send logs to you in "Email and password" configuration tab. You can also send a test email.
Log View and Management-Answers
How can I view the logs made by iSafe Keylogger?
With the Powerful, Easy-to-use "iSafe Log Manager" tool iSafe offered, you can browse and manage all the logs conveniently.
To open the tool, you can either Double Click on the specific date listed on bottom-left of the main interface of iSafe Keylogger
Can I just browse logs on a specific day or time span?
Certainly. To achieve this you only need 4 steps :
1. Start "iSafe Log Manager" tool;
2. Select the Start date
3. Select the End date
4. Click the "Generate Log" button
The logs will list in the log-tree-list and you can view the logs on specific date or time span;
How can I delete a specific log or all logs?
When you are browsing logs, you can just Right Click on the specific log then you'll see the Delete-Log menu. Here you can select specific type log or all logs on that day.
How can I save the logs to other file?
When you are browsing the logs, just right click on the log content and then select "View Source" item then you can save it to other file as *.html type
return to topThere are so many logs, can I find some words or phrases easily?
When you browsing the logs, you can press Ctrl + F to find some words or phrases you like
return to topCan I print all logs or specific logs?
Absolutely you can! When you are browsing the logs, just right click on the log content and then select "Print" item to print the logs
return to topOrder and Trial - Answers
I just ordered the full version of iSafe Keylogger but didn't get to the download page. How do I download the software?
Please contact us and choose the option "Need Download Link" from the dropdown menu on the contact page. Include your email address that you used to order the program and we will send you the download link.
return to topWhat are the limitations of the free trial version?
The free trial of iSafe Keylogger is limited to 7 days of full use. After this you will need to purchase the full version to unlock the software for further use. All the logs and screenshots you captured during the trial will still be made available to you in the full version a well.
return to topHow is iSafe Keylogger Professional delivered?
iSafe Keylogger Professional is delivered electronically. The setup program can be downloaded from this site and the license key is delivered by email as soon as your order is processed.
return to topI'm using the trial version and just tried to send myself a test email, but I never received it. I checked my junk folder/spam filter and everything is fine there. Can I send myself a test email with the trial version?
You can send yourself a test email, however to keep our prices lower than our competitors, we use a free e-mail sending system for the trial version that may become overloaded at times. If you don't receive your trial test email, we recommend trying again later or upgrading to the full version of the software and remove this limitation.
return to topI received an email from the software but I didn't see any screenshots included. Where are they?
Because of size issues, screenshots are not currently sent via email but are available for viewing in the iSafe Logger Manager Tool. .
return to topCan I buy and use iSafe Keylogger if I'm in a different country?
Certainly! International orders are handled via our payment processor (which allows you to use Paypal, MasterCard and Visa) and you can place your order by clicking here.
return to topOnce I buy the full version of iSafe Keylogger, can I still see the logs from when I used the trial?
Yes, the logs and screenshots you've collected from the free trial will still be available when you upgrade to the full version.
return to topHow do I get someone's MySpace, Hotmail or other password?
Using iSafe Keylogger, you can monitor keystrokes that users typed and at which site the user typed them on- ALL information is recorded.
return to topCan I view and log activity on more than one computer?
With a single-user license, you can only log/monitor activity on a single computer. We offer discounts for bulk orders, so contact us and let us know how many software licenses you would like to purchase and we will give you a competitive discount for multiple licenses.
return to topClick Here to Order iSafe Keylogger Now!
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